CUSTOMER-CENTRIC

DESIGN

You can gain an edge in a competitive market by building your products, services and communications based on what your customers need, want, choose and think.

We can help you turn insights into action and embed customer-centric design principles and processes into your product management approach.

WHAT SERVICE DO YOU NEED?

User Experience

We can help your company embed behavioral science and insights into your User Experience designs and workflows. We specialize in advising on data-driven and experimental approaches to deliver the best customer experience that's aligned to your company's goals

Service Design

We advise at both the strategic and tactical levels to ensure your company's services are structured to encourage targeted behaviors. We can also help establish managed connections between customer feedback and the product pipeline to ensure the voice of the customer is represented

Communication Strategy

We give you a multi-tiered approach to marketing communications, service communications and product communication to ensure different branches are integrated and deliver the right messages at the right times in the right way for your customers

CONTACT US

Question?

Facing a new challenge? We are ready to help!

We're located in Aalborg, Denmark, but we work with clients across Europe, the United States, and Australia.

 

Get in Touch!

info@sonderholm.com 

US (603) 499-4935

DK +45 2767 3558 

CVR: 40276467